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Privacy Policy

Last updated: 1/10/2021

This privacy policy applies between you, the User of this Website, and Sentrium, the owner and provider of this Website. Sentrium Security Ltd takes the privacy of your information seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Definitions and Interpretations

In this privacy policy, the following definitions are used:

All information that you submit to Sentrium Security Ltd via the Website. This definition incorporates the definitions provided in the Data Protection Laws.

Data Protection Laws
Any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the United Kingdom.

The General Data Protection Regulation (EU) 2016/679.

Sentrium Security Ltd, a company incorporated in England and Wales with registered number 08626412 whose registered office is Harley House, 29 Cambray Place, Cheltenham, GL50 1JN.

Any third party that accesses the Website and is not either (i) employed by Sentrium and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Sentrium and accessing the Website in connection with the provision of such services.

The website that you are currently using,, and any sub-domains of this site unless expressly excluded by their own Terms of Service.

In this policy, unless the context requires a different interpretation:

(a) the singular includes the plural and visa versa;

(b) a reference to a person includes firms, companies, government entities, trusts and partnerships;

(c) "including" is understood to mean "including without limitation;

(d) reference to any statutory provision includes any modification or amendment to it; and

(e) the headings and sub-headings do not form part of this privacy policy.

Scope of this Privacy Policy

This privacy policy applies only to the actions of Sentrium and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, Sentrium is the “data controller”. This means that Sentrium determines the purposes for which, and the manner in which, your Data is processed.

How we collect Data

We collect Data in the following ways:

(a) data is given to us by you; and

(b) data is collected automatically.

Data that is given to us by you

Sentrium will collect your Data when you contact us through the Website, by telephone, post, e-mail or through any other means. Collection of your Data will be in accordance with this privacy policy.

Keeping Data secure

We will use technical and organisational measures to safeguard your Data.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: [email protected].

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit Get Safe Online is supported by HM Government and leading businesses in the security industry.

Data retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy, or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

You have the following rights in relation to your Data:

(a) Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive”. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

(b) Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.

(c) Right to erase - the right to request that we delete or remove your Data from our systems.

(d) Right to restrict our use of your Data - the right to “block” us from using your Data or limit the way in which we can use it.

(e) Right to data portability - the right to request that we move, copy or transfer your Data.

(f) Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: [email protected].

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the United Kingdom, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website here.

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.


You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal, or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This policy will be governed by and interpreted according to the law of England and Wales. All disputes arising under this privacy policy will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this policy

Sentrium reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following any alterations.