INSURANCE PENETRATION TESTING

Protect customer trust, maintain compliance, and build operational continuity with expert penetration testing for insurers.

Trusted by leading organisations

Wise, a financial technology company
Jojo Maman Bebe, a baby clothing retailer and part of Next Plc
Pluxee, a Software as a Service (SaaS) company and part of Sodexo
Block, an IT Managed Services company
StoreFeeder, an e-commerce company and part of the Royal Mail Group
Unicard
Oddballs Apperal
Kyloe Partners, a recruitment technology company

Cyber security in the insurance sector is now inseparable from business resilience, customer confidence, and regulatory compliance. As insurers shift towards digital first models, they are increasingly reliant on interconnected platforms, cloud services, and real-time data processing, all of which introduce new risk vectors.

The sector holds extensive personal, financial, and behavioural data, a rich target for attackers seeking to exploit vulnerabilities for fraud, identity theft, or data resale. Beyond financial loss, a breach can severely damage brand reputation and customer trust, both critical in a competitive and reputation-driven industry.

Insurers must also navigate a complex and evolving regulatory environment, with expectations around data protection, incident response, and governance becoming more stringent. Cyber security is no longer just an IT concern, it is a board-level issue with direct implications for operational continuity, customer retention, and long-term competitiveness.

Investing in robust and proactive cyber strategies ensures not only compliance but business sustainability in a threat landscape that shows no signs of slowing down.

Why does cyber security matter for the insurance industry?
APT

Advanced Persistent Threats (APTs)

Insurance companies are increasingly targeted by advanced threat actors aiming to access customer data, disrupt services, or conduct long-term surveillance. These groups often use stealthy, persistent tactics that evade traditional defences. Penetration testing simulates sophisticated attack methods to assess exposure, strengthen detection capabilities, and improve response readiness against high-end adversaries.

Legacy and outdated infrastructure

Legacy and outdated infrastructure

Many insurers still rely on legacy platforms that are difficult to patch, monitor, or integrate with modern security tools. These systems introduce blind spots and known vulnerabilities that attackers can exploit to gain access or move laterally. Penetration testing identifies weak points in older infrastructure and offers practical guidance to improve security without affecting core operations.

Issues with 3rd party file sharing platforms and processes

Supply chain and third-party risks

Insurers depend on a broad ecosystem of third-party providers, from cloud platforms to claims processing services, as well as a variety of APIs and applications. Weaknesses in these external systems can create entry points into the insurer’s own environment. Penetration testing helps assess the impact of third-party exposures, validates security controls, and supports due diligence in managing external risk.

Switching off CCTV systems or door access controls

Regulatory non-compliance

The sector operates under stringent oversight by the FCA, PRA, and the ICO. When payment card data is stored, PCI DSS compliance is also required. Gaps in security can result in breaches, financial penalties, and reputational harm. Pentesting demonstrates that controls are effective, identifies weaknesses before they lead to compliance failures, and supports a proactive governance strategy.

Insurance penetration testing
starts with Sentrium

Connect with our team of specialists to build confidence and trust in your brand, and protect your business from security breaches.

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Insurers process and store large volumes of sensitive data, making them a valuable target for cyber attacks. This includes personal information (such as names, addresses, and contact details), financial data (such as payment details and claims histories), policyholder records, underwriting information, and employee data. Much of this information is accessible through public-facing web applications, customer portals, APIs, and third-party services.

Why penetration testing is vital for the insurance industry
Why insurance pentesting is important

Digital transformation across the insurance sector has introduced new technologies, customer portals, and third-party integrations, but it has also expanded the potential attack surface. From policy applications and claims systems to broker platforms and mobile apps, insurers rely on a wide range of interconnected services to operate efficiently.

Rigorously testing these applications, networks, and systems is important to reduce the likelihood of a successful cyber attack, and to ensure controls are in place which isolate important systems and data from attackers in the event of a breach.

At Sentrium, we understand the cyber security challenges insurers face. With deep experience testing web apps, APIs, cloud platforms, and internal systems, we help identify and fix vulnerabilities before they’re exploited.

We go beyond standard testing, helping protect sensitive customer data, meet regulatory requirements like FCA, PRA, and PCI DSS, and keep critical systems for policies, claims, and customer services available and secure.

In a regulated, trust-driven sector, a single breach can erode customer confidence and disrupt operations. Our experts deliver targeted penetration testing and strategic insight to reduce risk, support compliance, and safeguard essential services.

As well as insurance pentesting, our team provides the following penetration testing services:

Website penetration testing

Website penetration testing

We test your web apps and APIs using the OWASP methodology, advanced tooling, and expert insight to uncover risks that could affect customer data, self-service portals, or policy management systems.

Mobile penetration testing

Mobile application penetration testing

We assess your mobile apps on both iOS and Android, testing client-side security, API communication, and data handling to ensure customers can safely access policy details, submit claims, and request support.

Network and infrastructure penetration testing

Network penetration testing

We assess your internal and external networks, including servers, endpoints, and core infrastructure, to identify vulnerabilities that could expose sensitive data or disrupt essential insurance operations.

In their words

Sentrium have extensive knowledge of security and penetesting, and have provided us with many valuable insights. We are grateful for their exemplary work and dedication to giving a top quality service.

Director, Manufacturing

Sentrium is a trusted partner we have used for several years. Their services are second-to-none, and the team's communication, specialised knowledge, and flexibility are commendable.

IT Manager, Software Development

Working with Sentrium Security on our penetration testing was a pleasure. Their services were comprehensive, well organised, and delivered with professionalism. They get a 5/5 from us.

Chief Information Security Officer (CISO), Telecommunications

Sentrium surpassed our expectations. They identified vulnerabilities and provided recommendations that were very easy to follow. Their commitment to quality is apparent, and we gladly recommend them.

Chief Operating Officer, Financial Services

We engaged Sentrium for our annual pentesting. Their team demonstrated great skills, I was surprised to find they discovered some issues our previous company had missed! I will use them again next year.

Head of IT Security, International E-commerce

I'm impressed with the speed and quality of services provided by Sentrium. Great communication and a flexible, professional and approach throughout. I'll certainly be using Sentrium again in the future!

Head of Technology Risk & Security, Financial Services

Sentrium has been really helpful in improving our cyber security. They keep in mind our budget and explain things clearly. Cyber security went from being an enigma to something we can tackle with confidence!

Project Manager, Charity Sector

Adam and James have been great to work with. Very clear communication from start to finish making the process very easy to complete whilst taking the time to understand our needs and queries.

Director, Software as a Service (SaaS) Company

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